March 8, 2016

Our Policies

 

SUPERVISED CHILDREN:

**Laser Tag is for players 10 Years old and Older.  All Children 9 Years old or Younger may require an adult play with them at all times**

REFUND/CANCELLATION POLICY:
A valid credit card or debit card is required to guarantee and pay for your reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. NO REFUND in the event of reservation being canceled within 14 days of your event. We will make every effort to postpone your event, with no penalty; to another date should cancellation be necessary.

PRIVACY POLICY:
Hoosier Game Hut is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TIPS:
The Game Coach/Referee is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

LASER TAG WAIVER:
All Laser Tag Party participants must have a signed “hold harmless” waiver prior to participation. Minors (under 18) must have the waiver signed by a parent or responsible guardian. Waiver can be downloaded here.

LASER TAG: All guests must sign a “hold harmless” waiver prior to participating in any Laser Tag game. We want all your guests to be safe…and have FUN!  We will allow a parent of the birthday child to sign a waiver in the case a child was dropped off and the parent left.  If there is no signed waiver the guest is unable to participate in the game.  Hoosier Game Hut Laser Tag is unable to run in heavy rain because of the sensitive electronics inside the taggers. We will arrive rain or shine and make the cancellation call at the time of the party. Please either have an inside backup location or a rain date in mind.  We also offer the option of changing to the Game Theater the day of your event.  We will contact you the morning of your event  if rain is in the forecast to determine reschedule date, or backup location if available.  It is the customers responsibility to secure the backup indoor location.

TRAVEL SURCHARGE:
Our primary service area is a 30-mile DRIVING radius from zip code 47304 in Muncie, IN. We also service a “secondary” area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area. Travel Charge is based on DRIVING distance. We also normally only travel outside our primary service area Monday thru Thursday.  Please call to check weekend availability outside our primary service area.  See our Service Area page for coverage areas.

BAD WEATHER:   Hoosier Game Hut Laser Tag is unable to run in heavy rain because of the sensitive electronics inside the taggers. We will arrive rain or shine and make the cancellation call at the time of the party. Please either have an inside backup location or a rain date in mind.  We will contact you the morning of your event  if rain is in the forecast to determine reschedule date, backup location if available, or switch to Game Trailer  It is the customers responsibility to secure the backup indoor location. 

ALCOHOL/DRUGS
You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the Hoosier Game Hut equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

DAMAGE/INJURY:
Hoosier Game Hut or any of its employees will not be responsible for any damage to property resulting from a request by the client to position our equipment in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Hoosier Game Hut reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. Hoosier Game Hut or its employees assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.

PICTURES:
While your party is in effect the Game Coach may take pictures of the party from inside the trailer for use in website and marketing materials. If you do not want our Game Coach taking these pictures please notify us via Email prior to the party. 

By Submitting Payment you agree to these terms.

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